Privacy policy

  1. Introduction
    1. Fintec Labs (Pty) Ltd is committed to data protection and the right to privacy.
    2. When you use the website and our other software applications (hereafter named "Services"), we may collect and process certain personal information. This privacy policy sets out the basis on which any personal information that we collect from you, or that you provide to us, will be processed by us.
    3. By using our Services, you consent to the processing of your personal information in the manner herein set out. If you do not consent, you may not use our Services.
  2. Information we may collect from you
    1. We process the following personal information:
      1. your name and username;
      2. your contact details;
      3. personal information submitted by you to us;
    2. You may update your personal information via our Services.
    3. We may also collect non-personally identifying information, such as your internet protocol address, method of access and the like.
  3. Storage of your personal information
    1. We will do our best to protect your personal information and we will use technology that will help us to do this. Our efforts in this regard will comply with the requirements of applicable law.
    2. You acknowledge and agree however that there are inherent risks to the security of data in the use of applications and services, such as vulnerabilities in the underlying technology. We accordingly do not guarantee that your data cannot ever be compromised and you accept this risk by using our Services.
    3. When you have chosen or been given a password which enables you to access certain parts of our App, you are responsible for keeping that password confidential. Please do not share your password with anyone.
    4. We will keep your personal information for only a reasonable amount of time, to enable us to use it for the purposes described in this privacy policy and in accordance with applicable law.
  4. What we do with your personal information
    1. Your personal information is used to:
      1. enable the functionalities of our Services, such as to retrieve your system data from our servers and to display it in our Services;
      2. perform in terms of any contract between us, enforce any contractual arrangement or for other legal and compliance processes; and
      3. derive aggregate and/or de-identified information which is used at our discretion, for instance to improve our Services and for purposes of analysis.
  5. Cookies
    1. Cookies are small text files transferred by a server to your device and may contain various types of information useful in persisting data, such as login status, preferences and settings. We may use cookies as part of our Services.
    2. Depending on your device, you may have the option to block cookies. In that case, our Services may not work or work only with reduced functionality.
  6. Third party websites
    1. Our Services may occasionally contain links to third party websites. If you click on the links to third party websites, you leave our website.
    2. We are not responsible for the content of third party websites or for the security of your personal information when you use them.
  7. Disclosures
    1. On rare occasions, we may be required to disclose your personal information because of legal or regulatory requirements. In such instances, we reserve the right to disclose your personal information as required in order to comply with our legal obligations, including complying with court orders, warrants, subpoenas, service-of-process requirements or discovery requests.
    2. We may also disclose information about our users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce this privacy policy or respond to legal claims that any content violates the rights of third parties, or to protect our intellectual property rights or our personal safety or the personal safety of our users or the general public.
    3. We may notify you of any transaction in which substantially all of our assets and/or our Services is sold to or merged into another company, including assets which contain your personal information. You consent to the acquiring company being given access to your personal information in such a case, subject thereto that their use of your personal information shall be as set out in this privacy policy.
  8. Notification of changes
    1. We reserve the right to change this privacy policy from time to time and in our sole discretion.
    2. We may notify you of material changes to this privacy policy by the email address we have for record for you.
  9. How to contact us
    1. If you have questions about this privacy policy, please contact us at